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Privacy Policy

Welcome to Rentacleaner.org.uk (the “Website”). At Rentacleaner.org.uk, we are dedicated to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Website. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information. By using our Website, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

When you visit our Website, we may collect information that personally identifies you, such as your name, e-mail address, and phone number. We may also collect non-personally identifiable information such as your IP address, geographical location, and browsing history. We collect this information when you voluntarily submit it to us, or when you use our Website or its features.

Use of Information

We use the information we collect to provide you with our services and to respond to your inquiries. We may also use your information for internal purposes, such as analyzing our Website traffic, improving our services, and marketing our products and services to you. We may also use your information to contact you about promotions, updates, or other information related to our Website.
Disclosure of Information:

We at RentACleaner.org.uk take the protection of your personal information seriously. By using our website, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

Information Collected and How It Is Used:

We collect information from you when you use our website, make a booking, subscribe to our newsletter, respond to a survey, or fill out a form on our website. This information may include your name, email address, phone number, and other personal and payment information necessary to process your booking request. We may also collect non-personal information such as your browser type, IP address, and referring website.

We use this information to:

1. Process your bookings and reservations: We require certain personal and payment information to make and confirm appointments.

2. Personalize and improve your experience: We may use your information to better understand your needs and tailor our services to meet them.

3. Communicate with you: We may use your email address to send you booking confirmations, updates, surveys, and marketing information about our services.

4. Improve our website: We use non-personal information to analyze trends, track user interactions, and improve the overall user experience on our website.
Data Sharing:

We do not share, sell or rent any of your personal information to third parties without your consent. Your information is only shared with trusted partners who are involved in providing the services offered by RentACleaner.org.uk. These partners include cleaning service providers and online payment processors. We make sure that all our partners adhere to strict measures to ensure the confidentiality and security of your personal information.

Use of Personal Information:

RentACleaner.org.uk collects and uses your personal information to provide you with the best possible service. This includes, but is not limited to, contacting you about your cleaning service bookings, processing payments, and sending you important updates and notifications related to your account. We may also use your information to personalize your experience on our website and to improve our services based on your preferences and feedback.

Collection of Information:

We collect personal information such as your name, email address, phone number, and address when you sign up for our services or make a booking through our website. We may also collect information from you through surveys, competitions, or promotions that you choose to participate in. Additionally, we may collect information about your usage of our website and services through cookies and other tracking technologies.

Cookie Policy

Effective date: April 1, 2021

This Cookie Policy provides information about the use of cookies on the Rent a Cleaner website, rentacleaner.org.uk (hereinafter referred to as "the Website"). By using the Website, you consent to the use of cookies in accordance with this policy.

What are Cookies?

Cookies are small text files that are sent to your browser by a website you visit. These files are stored on your computer or device and contain information about your preferences and browsing activities on the Website. Cookies can be either session cookies, which are deleted once you close your browser, or persistent cookies, which remain on your device until they expire or are manually deleted.

How We Use Cookies

We use cookies for a variety of purposes on the Website. These include:

- Authentication and security: Cookies help us to identify and authenticate users and to prevent fraudulent use of user accounts.

- Preferences: Cookies remember your language and country preferences, as well as any other website preferences you have set.

- Analytics and performance: We use cookies to collect information about how visitors use the Website, such as which pages they visit and how long they stay on each page. This helps us to improve the Website and provide a better user experience.
- Advertising and Analytics Cookies

We use cookies to collect anonymous information about your visit to our website, such as pages you viewed, links clicked, and the duration of your visit. These cookies help us to understand how visitors interact with our website and enable us to make improvements for a better user experience. We also use cookies for advertising purposes, to track the effectiveness of our marketing campaigns and to deliver personalized ads on our website and other websites you visit. We work with trusted third-party partners, such as Google Analytics and Facebook, to collect this data.

- Functional Cookies

These cookies are necessary for the proper functioning of our website. They allow you to use the features of our website, such as filling in forms and managing your account. They also help us remember your preferences, such as your language and location settings, to provide you with a more personalized experience.

- Third-Party Cookies

We may also use cookies from third-party websites and services, such as social media platforms. These cookies are not under our control and we recommend that you review their respective cookie policies for more information.
- How to Manage Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that by blocking cookies, some features of our website may not function properly and it may affect your overall experience on our website.

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